Question 1

Is Pixly really free?

Accepted Answer

Yes — completely free, no signup, no usage limits, no watermarks. Pixly is supported by tasteful, non-intrusive advertising so we can keep it free for everyone.

Question 2

Do you upload my images to a server?

Accepted Answer

No. Pixly performs the entire conversion in your browser using the HTML5 canvas API. Your files never leave your device, which means they're never exposed to us, our hosting provider, or any third party.

Question 3

What's the difference between JPG and PNG?

Accepted Answer

JPG is a lossy format optimized for photographs — small file size but some quality loss. PNG is a lossless format that preserves every pixel and supports transparency, making it ideal for logos, screenshots, icons, and graphics.

Question 4

Will converting JPG to PNG improve the image quality?

Accepted Answer

No conversion can recover detail that was lost when the original JPG was compressed. However, converting to PNG prevents any further quality loss in subsequent edits and saves.

Question 5

Is there a file-size limit?

Accepted Answer

There's no artificial limit imposed by Pixly. The practical limit depends on your device's RAM. Most modern phones and laptops handle images up to 50–100 MB without issue.

Question 6

Can I convert multiple images at once?

Accepted Answer

Batch conversion is on our roadmap. For now, Pixly converts one image at a time — but the conversion is so fast you can usually do a dozen in under a minute.

Question 7

Does Pixly work on mobile?

Accepted Answer

Absolutely. Pixly is mobile-first and works smoothly on iOS, Android, tablets, and desktops.

Question 8

Does Pixly support transparency?

Accepted Answer

PNG natively supports transparency, but JPG does not — so a JPG converted to PNG will have a solid background. If you need to remove a background, that's a feature we're considering for the future.

Question 9

Do you store any analytics about me?

Accepted Answer

We collect only basic, anonymized server logs for security and performance monitoring. We don't profile users or sell data.

Question 10

Who built Pixly?

Accepted Answer

Pixly is built and maintained by Saboor Tahir — an independent developer focused on small, ethical web tools.